Shipping Policy

Shipping Policy

Free Shipping on Every Order

We are pleased to offer free shipping on every order, with no minimum purchase required. The price you see at checkout is the final price — there are no shipping charges, no handling fees, and no hidden costs added at any point.

Order Processing

All orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays are processed on the next business day. Once your order has been packed and dispatched, you will receive a shipping confirmation.

Delivery Time

Standard delivery usually takes 7–15 business days from the date of dispatch, depending on your location and local postal conditions. Delivery times are estimates and may occasionally be affected by carrier delays, customs processing, or seasonal volume. We will always do our best to get your order to you as quickly as possible.

Tracking Your Order

As soon as your order ships, we will send a tracking number to the email address provided at checkout. You can use this number to follow your parcel's progress at any time. If you do not receive a tracking number within 3 business days of placing your order, please contact us and we will look into it right away.

Shipping Address

Please make sure your shipping address is complete and accurate when placing your order, including apartment or unit numbers where applicable. If you notice an error, contact us as soon as possible — we can usually update the address before the order is dispatched.

If a parcel is returned to us because the address provided was incorrect or incomplete, we will contact you to arrange re-delivery at no additional shipping cost.

Lost, Delayed, or Damaged Orders

If your tracking shows no movement for more than 10 business days, or if your parcel arrives damaged, please contact us with your order number. We will investigate with the carrier and, where appropriate, send a replacement or issue a refund. We take responsibility for orders until they reach you.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us within 24 hours of placing it. Once an order has been dispatched, it can no longer be modified, but you may still be able to return it under our return policy.

Contact Us

If you have any questions about shipping, delivery times, or the status of your order, we are happy to help. Please email us at lisaadamstd18le8f@hotmail.com